Editing the help desk response email template

Added 5 years ago | 1668 Views
To Edit the help desk response email template 1. Go to >> Settings > Email Templates 2. Look for template admin alert support ticket response, click. 3. you can modify…

How do I Edit the Default Member Login Email?

Added 5 years ago | 1658 Views
You can edit the default member login email that JEM sends out by clicking on Settings > Email Templates.Scroll to the Member Login Details Template to edit.

Using templates to send out mass emails

Added 5 years ago | 1535 Views
JEM allows you to create custom email templates to be used in different areas.  One area would be to use for sending out mass emails. To create a custom template,…

Email Settings

Added 5 years ago | 1330 Views
To view your Email Settings, go to Settings >> Global Configuration. Email Settings is the seventh tab. Under it you will see the following: emailer type - the type of…

Managing System Email Templates

Added 5 years ago | 1192 Views
To manage your System Email Templates, go to Settings >> Email Templates.   You will see the following columns: type - the target audience of the email, ex. admin or…

Adding Custom Email Templates

Added 5 years ago | 1184 Views
To add Custom Email Templates, go to Settings >> Email Templates. Click on the 'Add email template' link on the right hand side of the screen.   You will see…

Adding a Mailing List

Added 5 years ago | 1121 Views
To add a Mailing List, go to Marketing >> Mailing list.   There are six columns: ID     - mailing list number  mailing lists    -  mailing list name follow…

Adding Follow Up Messages

Added 5 years ago | 1094 Views
To add a Follow Up Message , go to Marketing >> Mailing list.   There are six columns:ID     - mailing list number  mailing lists    -  mailing list name…

Emailing A Member From Within JEM

Added 5 years ago | 1050 Views
To Send an Email to your member within JEM 1. Go to Members list under >> Members > Manage Members  or use the search tool on top of the JEM…

How to Change a Member's Paypal Email Address

Added 5 years ago | 1044 Views
To Change a Member's Paypal Email Address: 1. Go to Members list under >> Members > Manage Members or use the search tool on top of the JEM admin page.…

Managing the Email Queue

Added 5 years ago | 1005 Views
To manage your Email Queue, go to Marketing >> Mailing Lists >> View Email Queue.   Notes: The email queue will only have emails present that have not yet been…

Changing a member's mailing list subscription preferences

Added 5 years ago | 1001 Views
To view or change a user's mailing list subscription preferences, follow these steps: Click on the Member's details in Members > Manage Members On the Groups tab, select the mailing…

Managing the Email Archive

Added 5 years ago | 971 Views
JEM allows you to save all outgoing emails from the system in an email archive.  To view and manage this archive, follow these steps: Click on Marketing > Mailing Lists…

Adding users to a specific mailing list based on product purchase

Added 5 years ago | 945 Views
To add a user to a specific mailing list when purchasing a specific product, follow these instructions: Click on the Edit Products icon in Products > Manage Products Click on…

Editing the Vendor Alert Email

Added 5 years ago | 927 Views
If you are using vendor alerts or dropshipping in JEM, you may want to customize the email that gets sent to the vendor when someone orders their product. To edit…

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