Editing the help desk response email template

Added 6 years ago | 2035 Views
To Edit the help desk response email template 1. Go to >> Settings > Email Templates 2. Look for template admin alert support ticket response, click. 3. you can modify…

How do I Edit the Default Member Login Email?

Added 6 years ago | 1968 Views
You can edit the default member login email that JEM sends out by clicking on Settings > Email Templates.Scroll to the Member Login Details Template to edit.

Using templates to send out mass emails

Added 6 years ago | 1828 Views
JEM allows you to create custom email templates to be used in different areas.  One area would be to use for sending out mass emails. To create a custom template,…

Email Settings

Added 6 years ago | 1790 Views
To view your Email Settings, go to Settings >> Global Configuration. Email Settings is the seventh tab. Under it you will see the following: emailer type - the type of…

Managing System Email Templates

Added 6 years ago | 1582 Views
To manage your System Email Templates, go to Settings >> Email Templates.   You will see the following columns: type - the target audience of the email, ex. admin or…

Adding Follow Up Messages

Added 6 years ago | 1528 Views
To add a Follow Up Message , go to Marketing >> Mailing list.   There are six columns:ID     - mailing list number  mailing lists    -  mailing list name…

Adding Custom Email Templates

Added 6 years ago | 1493 Views
To add Custom Email Templates, go to Settings >> Email Templates. Click on the 'Add email template' link on the right hand side of the screen.   You will see…

Adding a Mailing List

Added 6 years ago | 1456 Views
To add a Mailing List, go to Marketing >> Mailing list.   There are six columns: ID     - mailing list number  mailing lists    -  mailing list name follow…

Emailing A Member From Within JEM

Added 6 years ago | 1378 Views
To Send an Email to your member within JEM 1. Go to Members list under >> Members > Manage Members  or use the search tool on top of the JEM…

Managing the Email Queue

Added 6 years ago | 1359 Views
To manage your Email Queue, go to Marketing >> Mailing Lists >> View Email Queue.   Notes: The email queue will only have emails present that have not yet been…

Managing the Email Archive

Added 6 years ago | 1303 Views
JEM allows you to save all outgoing emails from the system in an email archive.  To view and manage this archive, follow these steps: Click on Marketing > Mailing Lists…

How to Change a Member's Paypal Email Address

Added 6 years ago | 1264 Views
To Change a Member's Paypal Email Address: 1. Go to Members list under >> Members > Manage Members or use the search tool on top of the JEM admin page.…

Changing a member's mailing list subscription preferences

Added 6 years ago | 1228 Views
To view or change a user's mailing list subscription preferences, follow these steps: Click on the Member's details in Members > Manage Members On the Groups tab, select the mailing…

Editing the Vendor Alert Email

Added 6 years ago | 1228 Views
If you are using vendor alerts or dropshipping in JEM, you may want to customize the email that gets sent to the vendor when someone orders their product. To edit…

Adding users to a specific mailing list based on product purchase

Added 6 years ago | 1217 Views
To add a user to a specific mailing list when purchasing a specific product, follow these instructions: Click on the Edit Products icon in Products > Manage Products Click on…

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