JROX.COM
knowledgebase - Troubleshooting
Categories
- Quick How
- Getting Started with JEM
- Configuring JEM
- JEM Administration
- Troubleshooting
- JEM Theme Design
- Code Development
Related Posts
Related Tags
Enabling Ioncube Loading on GoDaddy Hosting
Added 7 years ago | 3078 Views
Some web hosts do not allow run time loading of ioncube loaders. Hosts such as GoDaddy or 1&1, require you to create a php5.ini or php.in file for JEM to…
JEM won't accept the license key. The field just keeps coming back blank.
Added 7 years ago | 2571 Views
This is usually an issue with your web host having "suhosin" enabled. If your
web host has suhosin enabled, you will need to have the following
setting set to at…
Changing License Keys for Users
Added 7 years ago | 1876 Views
You may change license keys in your members area, under the licenses section.
Getting an error message:
Added 7 years ago | 1681 Views
If you get an message that says something like:
A Database error has occured
Unable to connect to your database server using the provided settings.
you need to…
How To Enable Error Logging
Added 7 years ago | 1637 Views
To enable error logging, follow these steps:
Open up /system/application/config/config.php for editing
Edit the following line:$config['log_threshold'] = '4';
Select the logging level:
Level 1 - log errors only
Level 2…
Getting Updated Ioncube Loaders
Added 7 years ago | 1631 Views
If you are having issues with your ioncube loaders, you can download the most recent loaders directly from the ioncube website:
http://www.ioncube.com/loaders.php
Getting a 404 message when adding picture content
Added 7 years ago | 1612 Views
If you receive a 404 error when trying to add a picture to the main content, this usually means that your web host has mod_security enabled.
You have to edit…
Viewing Error Logs
Added 7 years ago | 1501 Views
You can view error logs by following these steps:
Click on Settings > Global Configuration > System > System Settings
Scroll to the bottom and click on View Logs.