featured articles

  • System Requirements

    JROX.COM eCommerce Manager  (JEM) currently requires the following system components: Unix, Linux, Apple - Based Web Hosting.  JEM is not supported on Windows Based Web Hosting Accounts PHP version 5.2…

  • Installation Guide

    Installation Guide for JROX.COM eCommerce Manager Meeting System Requirements You must have all system requirements met before installing JEM. To view them, click here. Downloading the JEM files. You must…

Main Help Categories

Quick How-Tos
A List of Quick How-To Articles For Configuring JEM
Getting Started with JEM
System Requirements, Installation Guide and Troubleshooting Your Installation Issues
Configuring JEM
Configuring Your JEM system such as Payment Options, Email Templates, Languages, and More.
JEM Administration
Learn how to manage users, products, affiliates and more using JEM
Troubleshooting
Get some quick help on installation errors, error codes, or why something is not working as expected
JEM Theme Design
theme and template design
Code Development
Looking to Extend the Functionality of JEM? Create a New Module? Browse our Module and API docs here.

top articles

  • Installation Guide

    Installation Guide for JROX.COM eCommerce Manager Meeting System Requirements You must have all system requirements met before installing JEM. To view them, click here. Downloading the JEM files. You must…

  • Configuring Website Replication

    JEM allows you to create unlimited replicated web pages for end users.   To configure, follow these steps: Create each of the web pages you want to replicate.  There is…

  • Change Log

    JEM 1.0.8.40 - Oct 13, 2010 Feature Updates add option to disable htmlentities for content add option to use variables on thank you page code add support for automatic reseller…

  • How Do I Find Out My Affiliate's Link URL?

    Your affiliate's links are generated in their members area.  If you want to view them, just log in to the members area as your member.  To do that, click on…

  • Quick Overview of the JEM admin area

    There are 10 major tabs in the JEM interface. In order: Dashboard - by default, once you log into the admin site you will see the dashboard tab highlighted on…

  • System Requirements

    JROX.COM eCommerce Manager  (JEM) currently requires the following system components: Unix, Linux, Apple - Based Web Hosting.  JEM is not supported on Windows Based Web Hosting Accounts PHP version 5.2…

  • Configuring Paypal Payments Pro

    To Configure Paypal Pro as a Payment Gateway, follow these steps: Click on Settings > Installed Modules Click on Install Module Enter the following as specified on the image Click…

  • Configuring the Pagseguro Payment Gateway

    Download the Pagseguro module here: http://www.jrox.com/track/37 Unzip the file, and upload it to your JEM installation folder. In your JEM admin area, go to Settings > Installed Modules Click on…

  • Upgrading JEM

    To update, follow these instructions: Download the zip file from our site. unzip it. Make sure to backup your /system/application/config/config.php and database.php Upload all files from the zip file to…

  • Changing Product Images Sizes

    To change the product image containers, you can edit the following CSS: /* Image size in "Similar product" column*/ .thumb-images { max-width: 100px; max-height: 100px; } /* Image size in…

recent articles

  • Creating Custom Order Statuses

    You can add different order status options for your invoices. To do so, follow these steps: Open up the /system/application/config/db_sort.php file for editing. In the config line: $config['dbi_order_status'] = array('order_pending',…

  • Upgrading JEM from version 1 to version 2

    To upgrade JROX eCommerce Manager from version 1 to version 2, please follow these steps: Backup your JEM database and your JEM folder first.  You can run the database backup…

  • Upgrading JEM

    To update, follow these instructions: Download the zip file from our site. unzip it. Make sure to backup your /system/application/config/config.php and database.php Upload all files from the zip file to…

  • Configuring Paypal Payments Pro

    To Configure Paypal Pro as a Payment Gateway, follow these steps: Click on Settings > Installed Modules Click on Install Module Enter the following as specified on the image Click…

  • Changing Product Images Sizes

    To change the product image containers, you can edit the following CSS: /* Image size in "Similar product" column*/ .thumb-images { max-width: 100px; max-height: 100px; } /* Image size in…

  • Manually adding an ad tracker to an invoice

    If you want to manually add a tax amount  to an invoice, follow these steps: Click on Finances > Manage Invoices Select the invoice you want to edit from the…

  • Adding miscellaneous notes to an invoice

    If you want to manually add a tax amount  to an invoice, follow these steps: Click on Finances > Manage Invoices Select the invoice you want to edit from the…

  • Setting as shipping amount to an invoice

    If you want to manually add a tax amount  to an invoice, follow these steps: Click on Finances > Manage Invoices Select the invoice you want to edit from the…

  • Setting a shipping tracking ID to an invoice

    If you want to manually add a tax amount  to an invoice, follow these steps: Click on Finances > Manage Invoices Select the invoice you want to edit from the…

  • Viewing invoice payments

    To view invoice payments, click on Finances > Manage Invoices > Invoice Payments. The invoice payments window will appear, showing you all payments made in the system.

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